[248]

LOL I haven't even gotten mine yet and I'm putting together a lemon law case.....Car has be in LA since OCT2 2023.
1. Have never seen it or drivin it
2. Paid up in full and extra for delivery a couple weekends ago. Rad idiots call me the following Monday to see if I received the vehicle......how do you not know exactly the whereabouts and status of less than 5000 units absolutely blows my mind....equipped with A TOWN FULL OF DUMMY's to track 5000 vehicle's.......how hard is it?
3. Received call the next day Tuesday 30min after rescheduling delivery saying car won't work needs parts and will take 3 weeks to get and fix(yeah right).....after car has been on the ground for a month and now more town dummies are involved and I'm out over $86000. LEMON LAW BITCHES......CA apparently is a two strike state! and four separate delivery attempts....... bring on the PRESS!
4. No offers to rectify or to reach out at all......texted someone within company for mailing address for legal correspondence and texted RAD CENTER and left voice mail.........NO REPYLYS AT ALL FROM ANY CHANNEL's!!!!!
5. Welcome to a junk ass start up company, that has no real clue about the Automotive business to begin with.......me I've given 34years to it and I have a little bit of a clue, enough to know that screwing up your customer service at the begining is a HUGE RED FLAG for the survival of any company that does business with the general public!

You need to take delivery while it’s waiting on parts in order to count the three weeks of wait toward the 30 days in the shop. If I were you, I would demand delivery documents with their and your signature in exchange for your payment or the payment refund. Once they give you the delivery document, start counting down from 30 and on day 31 call the lemon law attorney. You will get 100% back if you don’t drive it and put no miles on it.

 

[MR UNiVERSE]

You need to
You need to take delivery while it’s waiting on parts in order to count the three weeks of wait toward the 30 days in the shop. If I were you, I would demand delivery documents with their and your signature in exchange for your payment or the payment refund. Once they give you the delivery document, start counting down from 30 and on day 31 call the lemon law attorney. You will get 100% back if you don’t drive it and put no miles on it.

Exactly I just didn't want to go into that online LOL.

 

[mCHOzN1]

LOL I haven't even gotten mine yet and I'm putting together a lemon law case.....Car has be in LA since OCT2 2023.
1. Have never seen it or drivin it
2. Paid up in full and extra for delivery a couple weekends ago. Rad idiots call me the following Monday to see if I received the vehicle......how do you not know exactly the whereabouts and status of less than 5000 units absolutely blows my mind....equipped with A TOWN FULL OF DUMMY's to track 5000 vehicle's.......how hard is it?
3. Received call the next day Tuesday 30min after rescheduling delivery saying car won't work needs parts and will take 3 weeks to get and fix(yeah right).....after car has been on the ground for a month and now more town dummies are involved and I'm out over $86000. LEMON LAW BITCHES......CA apparently is a two strike state! and four separate delivery attempts....... bring on the PRESS!
4. No offers to rectify or to reach out at all......texted someone within company for mailing address for legal correspondence and texted RAD CENTER and left voice mail.........NO REPYLYS AT ALL FROM ANY CHANNEL's!!!!!
5. Welcome to a junk ass start up company, that has no real clue about the Automotive business to begin with.......me I've given 34years to it and I have a little bit of a clue, enough to know that screwing up your customer service at the begining is a HUGE RED FLAG for the survival of any company that does business with the general public!

Damn! Sorry to hear about all your issues. I thought mine were bad. How can a company be so bad with communications especially to their first and most enthusiastic customer base (FOO buyers). I get a text from a technician 30 min before arrival to fix my seat sensor which I have been trying to get fixed since day one. Not even a day notice to set the appointment! Hope you can get a refund sooner than later....good luck!

 

[MR UNiVERSE]

Okay got and email out of the blue on the 20th asking if I wanted to move my delivery up a day from 11/22/2023 to 11/21/2023. I said the 22nd would still be fine lol. Well, (deep subject I know) I gave up around 3:30-4:00 on the afternoon and chock it up to another failed attempt and I will be seeing you guys personally @Manhattan Beach first thing Monday morning in your offices! Around 4:30pm I go outside just to see the last of the sunset and low and behold last of the sun reflecting off the solar roof of my brand new POS is sitting in the Driveway with the driver....huh. Unbeknownst to me at the time, emails were flying around 4:00 trying to get my attention to the matter lol. So having received mine and being completely transparent I will readdress some things. Car is actually very very nice and since having the years I have in the biz....thats something to say, the paint (black) is really laid down well and expert finishing (I also know robots did it..but for ex. there is not a Ford Robot painter/booth that I have seen yet, that can spray a vehicle w/o orange peel, unless somethings changed recently, my 2019 F-350 is black and half orange peel.), Car handles very well and weight distribution for low center mass seems spot on (fat girl like that I was expecting more body roll), Yes has glitches, but maybe not as many as you may think, for example, seat sensor issues immeadiately, but sofar have resolved by using correct start up procedure (fought the parking brake for a few minutes due to same issue I believe). The Sound (Music, not the alert for here comes a spaceship) in this thing is quite good, played with settings a little, but the front cockpit has a seated concert tuning which I've not experienced to this level in a passenger car, at least without it thining out). This company needs to get these 5000 done, delivered, and gone quick and move forward so they can develop a process that will suceed, the little bit of info I've received is dishearting from a customer service stand point and laughable on other issues, but these products I believe have a chance at being top notch and now that reality is sinking in (EV's not being the 'end all be all vehicle') competition will be feirce but a continuos line of good products will win half the battle and gettin an S.O.P. for dealing with customers will do the rest (needs to be written into the business plan and life should continue to exist for this company, imho, lol).. I'm gonna leave this here where it belongs and will update my trials and travails with it in new posts, GOOD LUCK EVERYONE including yours trully.